Thought Leadership Essays

IPRA thought leadership essays deliver relevant content for anyone involved in international communications. They provide insight on the live issues that matter in the fast-changing world of Public Relations.

ITL #82 Sentiment, context and influence: are you listening to your customers?

author"s portrait Social media generates vast amounts of so-called unstructured data that provides a pointer to consumer sentiment. But that’s only the beginning. By Louise Roberts.

ITL #81 Transparency: trust must be the goal of governments, civil society organizations and corporations

author"s portrait The onus is on public relations practitioners to encourage transparency in their organizations and to resist pseudo-transparency. By Dean Kruckeberg and Marina Vujnovic.

ITL #80 Change management: understanding the communicator’s critical role

author"s portrait For Sanofi Canada, a head office move during a period of significant cultural change provided a golden opportunity to build greater collaboration and boost employee engagement. By Joanne Kennedy.

ITL #79 Dealing with complexity and contradiction: the difficult (digital) dialogue

author"s portrait There is more to dialogue than feedback loops or two-way symmetrical communication – it is an orientation, which may sit uncomfortably in an organizational setting. By Øyvind Ihlen.

ITL #78 Rise of the deep technical influencers: the transformation of tech PR in the Netherlands

author"s portrait The once potent technology press is now far thinner on the ground. With fewer tech journalists around, well-informed local bloggers have become the key influencers. By Eric Dragt.

ITL #77 Overcoming persistent stereotypes: the battle against LGBT discrimination

author"s portrait Although June is Gay Pride Awareness Month, public relations continues to struggle with LGBT equality. By Richard Waters.

ITL #76 Leading and following: Twitter management for communication pros

author"s portrait To follow or not to follow? What are the best Twitter-handling strategies? By Roger Darnell

ITL #75 Organizations under attack: building reputations from the inside out

author"s portrait Protecting your organization’s most valuable and vulnerable asset means understanding that the walls that once separated internal from external comms have crumbled. By Heath Applebaum.

ITL #74 Compulsory CSR: Indonesia takes a tough stance but clarity on definitions is lacking

author"s portrait Disregard for environmental and social responsibility by multinationals operating in Indonesia has triggered a strong legislative response. CSR is now mandatory. By Armand Maris.

ITL #73 Anonymity is the new black: the rise of incognito tech

author"s portrait The ease with which personal information can now be shared is putting consumers on their guard. With new technologies and devices emerging all the time, people are waking up to the threats posed to their anonymity. By Ben Maynard and Elaine Cameron.
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